NOW IN THE APP

Ask anything.
Get unstuck instantly.

Spool Guide is the AI assistant built directly into The Spool List. No chatbot tab, no separate app — it's the sparkle button, always in reach.

iOS app Android app Web app
SPOOL GUIDE
AI assistant · may make mistakes
How do I get my machine verified?
Open your machine listing and tap Request Verification. Upload a photo of the machine running a test job — verification usually takes 1–2 business days. Verified machines get a badge and rank higher in Tim matching. Want me to navigate you there?
How it works

Three taps and you have your answer.

Spool Guide lives inside the app. No sign-up, no extra steps — just tap the sparkle button wherever you are.

Tap the sparkle button

The Spool Guide button floats in every screen of the app — iOS, Android, and web. One tap opens it.

💬

Ask in plain language

No commands to learn. "Why isn't my machine showing up in searches?" or "Help me post a job" both work perfectly.

Guide takes action

Spool Guide can navigate you directly to the right screen, prefill forms, or update your profile — all with your approval.

Capabilities

Everything it can help you with.

Spool Guide knows the platform inside out — your profile, your machines, your jobs, and how everything connects.

👤

Profile & setup

Profile completeness score, which fields to add, how to write a great bio. Can draft and apply a bio update with your approval.

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Machines & verification

List status, how to request verification, what's required, and why verification helps you rank higher in Tim matching.

📋

Jobs & bids

Help writing a job post, understanding bids, and navigating directly to the job form with fields pre-filled.

📦

Orders & payments

Order status, what happens next, how payment protection works, and how to escalate a dispute safely.

🏅

Badges & titles

Which badges you've earned, your progress toward the next one, and what actions unlock new tiers.

Ember & Outsource

How to use the AI 3D model generator, credit costs, what Outsource is, and how to find materials and machines.

Try asking

"Complete my profile" "What badges have I earned?" "How do I get verified?" "Help me post a job" "How does payment work?" "How does Ember work?" "Why isn't my machine showing up?" "What's my order status?" "How do I upgrade my plan?"
🔒

Private by design.

Spool Guide only sees your own data — your profile, your machines, your jobs, and your orders. It cannot read other users' messages, listings, or personal information.

Conversations are private and not used to train any AI model. Spool Guide can only write to your account with your explicit approval — every change shows a preview first. It runs on Claude (by Anthropic) with Spool List-specific guardrails and a strict scope limit.

FAQ

Questions we get.

Is Spool Guide free to use?

Yes. All users get 30 questions per day on the Free plan. Pro and Premium members get higher limits (100 and 300 per day respectively). No separate subscription required — it's included in your existing Spool List plan.

Can it change my account or post things on my behalf?

Only with your explicit approval. When Spool Guide proposes a profile update (like writing a bio), it shows you a before/after preview and asks you to confirm before anything changes. It cannot submit jobs, send messages, or process payments — for those it navigates you to the right screen.

What languages does it support?

Spool Guide replies in the language your app is set to. It supports all 17 languages available in The Spool List app: English, Arabic, German, Spanish, French, Hindi, Italian, Japanese, Korean, Dutch, Polish, Portuguese (Brazil), Russian, Swedish, Turkish, Simplified Chinese, and Traditional Chinese.

Where is the button?

Look for the ✦ sparkle button — it floats in the lower corner of every screen on iOS and Android, and as a fixed button in the bottom-right corner of the web app. It's always one tap away.

Can it help with things outside The Spool List?

No — by design. Spool Guide is scoped to the platform: fabrication, jobs, machines, orders, badges, payments, and your account. If you ask about something else it will say so clearly rather than guessing.

Is it actually AI? How accurate is it?

Yes. It runs on Claude by Anthropic, with live access to your account data through read-only tools. That means it knows your actual machine count, order status, and badge progress — not a generic guess. Like all AI systems, it can make mistakes, which is why it shows a disclaimer and requires confirmation before any writes.

Already in the app.

Tap the ✦ button the next time you open The Spool List — Spool Guide is waiting.