By creating an account or using The Spool List app ("App"), you agree to these Terms of Service. If you do not agree, do not use the App.
1. Overview
The Spool List is a peer-to-peer marketplace connecting Buyers (people who need fabrication services) with Makers (people who own fabrication equipment). We facilitate job posting, quoting, escrow, file transfer, and live streaming. We are a platform — not a party to any transaction. Makers are independent contractors, not employees of The Spool List.
2. Eligibility
You must be at least 17 years old to use the App. By using it, you confirm you have the legal capacity to enter these Terms.
3. Accounts
3.1 Registration
You agree to provide accurate, current, and complete information and to keep it updated.
3.2 Account security
You are responsible for all activity under your account. Notify us immediately at [email protected] if you suspect unauthorized access.
3.3 One account per person
Multiple accounts are not permitted. We may terminate duplicates.
4. Buyer Terms
4.1 Posting jobs
Job posts must be for lawful physical goods only. See Section 8 for prohibited content.
4.2 Selecting a Maker
Once you lock in a Maker, payment transfers into escrow.
4.3 Escrow and release
Funds are held in escrow until you accept delivery. If you don't respond within 7 days of the Maker marking the job complete, funds auto-release to the Maker.
4.4 Disputes
Raise disputes within 7 days of the Maker marking the job complete. Our decision in disputes is final.
4.5 Refunds
Refunds may be issued for non-delivery, significant deviation from the agreed job, or fraud. Platform fees are non-refundable once a job is locked.
5. Maker Terms
5.1 Eligibility
Any user may register as a Maker by completing onboarding and listing their equipment.
5.2 Accuracy
Makers must accurately represent equipment owned. Misrepresentation is grounds for immediate suspension.
5.3 Fulfillment
Makers agree to fulfill accepted jobs to the agreed standard and deliver on time.
5.4 Platform fee
The Spool List charges 15% of the job value at payout. Maker Pro subscribers pay 10%.
5.5 Maker Pro
Optional subscription — $9.99/month or $89.99/year — providing reduced fee (10%), priority placement, and a 7-day free trial. Billed via Apple in-app purchase through RevenueCat.
5.6 Taxes
Makers are solely responsible for reporting and paying all applicable taxes on income earned through the platform.
6. Payments
6.1 Payment methods
- Stripe: Card, debit, and ACH. Subject to Stripe's Connected Account Agreement.
- USDC on Base: Stablecoin settled on-chain. You acknowledge the risks of blockchain transactions, including irreversibility.
6.2 Fees
- Buyers: No fee beyond the Maker's quoted price.
- Makers: 15% platform fee (10% Maker Pro). Stripe processing fees are absorbed by The Spool List.
7. Live Streaming
Streams may be Private (Buyer only) or Public (all users). By streaming you grant The Spool List a non-exclusive, royalty-free license to display your stream to the intended audience. We do not permanently store streams unless you save a recording. All streams must comply with Community Guidelines.
8. Prohibited Content and Conduct
You agree not to use the App to:
- Post or produce illegal goods of any kind
- Produce weapons, firearms, or firearm components
- Produce counterfeit goods or infringe third-party intellectual property
- Upload files containing malware or harmful code
- Harass, threaten, or abuse other users
- Circumvent escrow with off-platform payments
- Create fake accounts, reviews, or job postings
- Reverse-engineer or scrape the App
9. Intellectual Property
9.1 Your content
You retain ownership of uploaded content. You grant us a non-exclusive, worldwide, royalty-free license to store, display, and transmit it to provide the service.
9.2 Our content
All trademarks, logos, and software are owned by or licensed to The Spool List. Do not copy or distribute without written consent.
9.3 DMCA
Report copyright infringement: [email protected]
10. Disclaimers
11. Limitation of Liability
12. Indemnification
You agree to indemnify and hold harmless The Spool List from claims, damages, or expenses arising from your use of the App, violation of these Terms, or infringement of third-party rights.
13. Governing Law and Disputes
These Terms are governed by Delaware law. Disputes are resolved by binding arbitration under AAA rules. You waive the right to jury trial and class action participation.
14. Termination
We may terminate your account at any time for violations or at our discretion. You may close your account by contacting [email protected].
15. Changes
We'll notify you of material changes via the App or email. Continued use constitutes acceptance.
16. Contact
Legal: [email protected]
Support: [email protected]